Our approach

Staffordshire Knot Estate Agents is an independent, regional residential sales,
letting and property management estate agents with a national profile and social purpose,
covering Stoke on Trent, Newcastle under Lyme and greater Staffordshire.
Our expert sales and lettings teams have an intimate knowledge of the local
areas along the surrounding picturesque Staffordshire Moorlands.

Local professionals, local expertise with a local social purpose

Our sales and lettings estate agents don’t just work in the area but live here too. Our local knowledge goes far beyond the basic levels of understanding where the local schools are and how public transport is accessed. Buyers have certain criteria which are essential and they also come with a wish list. Our local knowledge whether it be where the local gym is, how long it takes to walk to a doctor’s surgery or where the local junior football club is, can be the difference between the buyer choosing your house or not. If we are able to satisfy their wish list we have the perfect match and therefore they will pay the correct price. We then back this up with a real social purpose by donating the majority of our profits to your favourite selected local charity.

We're independant

No external influences

Many Stoke on Trent, Newcastle under Lyme and Staffordshire Moorlands estate agents are owned by parent companies or linked to banks or building societies, some of whom are more interested in selling mortgages or insurance rather than houses. We are owned by our sole founder and therefore our commitment is purely to the customer and their interests. The property market can change quickly, our independence gives us the flexibility to change with it.

Advice and consulting

We are here for you

Our advice is free and impartial. The most important thing is that it is straight forward with absolute honesty. Whether you are looking for advice on the state of the general property market, how to present your home to maximise its potential, or an update on an accurate and true valuation of your home, even if you’re not looking to move, then either call or email us to take advantage of our property experience. Furthermore, we are delighted to have a strong network of local contractors who we can help you to leverage the support and advice of from mortgage and legal advice, to fixing a leaking tap.

Getting value for money

Pay on completion

Not all estate agents are the same. There is no standard fee in estate agency it can vary from agent to agent. Whilst fees can differ, so can the service and choosing the estate agent purely by the cheapest fee will invariably be a false economy. Our marketing package and service standard ensures that you will walk away with more money in your pocket regardless of the fee charged.

Property marketing

Matching properties with people

Every property that we are appointed to sell, let or manage gets the same attention regardless of price or size. We are committed to giving each property maximum exposure not only on our website but on national property portals numbering amongst them Rightmove and Zoopla providing 24 hour a day advertising. Both internet and social media advertising are imperative but should form only part of a marketing package and our guarantee is to take a proactive approach and call suitable applicants from our extensive mailing list, to sell them your property’s benefits and match it to the perfect buyer.

Our commitment

We keep working whilst others don't

We are available 6 days a week, so contacting us is easy and our commitment goes further. Whilst our opening hours are between 08.45 – 18.00 on weekdays and 09.00 – 17.00 on Saturdays, we will endeavour to work to your timetable, so out of hours appointments is always an option that is available.

Accompanied viewings

We need to be there on the vital first day

Accompanied viewings are important because the feedback that the viewer gives to us as an agent will be very different to the impression that they give the owner. Viewers are generally polite and not willing to give negative comments directly to the owner and we are looking for the truth so that we can provide you with the correct feedback and advice. Unless requested otherwise we will always attend the appointments when possible.

EPC's and solicitors

Outstanding approach

We have built up a relationship with other likeminded local independent companies that can provide Energy Performance Certificates (EPC’s) at very competitive prices. We can also provide advice on which solicitor for you to use to suit your particular situation.

After sales service

Until you don't need us

Our work does not finish once we have agreed a sale or tenancy agreement on your property. We are dedicated to continue to work alongside you until the process is complete, liaising on your behalf between any solicitors,  other estate agents and mortgage consultants in your chain to guide the transaction to a successful conclusion.

Proactive communication

Outstanding approach

There is no greater failing in a sales or lettings estate agency than communication; and no worse feeling than having your house on the market and not knowing what is going on. Communication is the key to a successful relationship between us and our customers. Every email and every phone call is returned and every question is answered no matter how trivial, or how difficult. We provide feedback on all of our viewings and offer advice at every step of the way.

Our social purpose

It's what defines us

We place our clients at the centre of our business. We provide a wide range of sales, lettings and property management services to buyers, sellers, landlords and tenants.

We have been set up with an emphasis on transparent, professional and ethical trading; and raising funds for a diverse range of charities selected by our clients.

Unlike any other sales, lettings or property management agents in Staffordshire, we donate the majority of our profits to charity without an upper limit – the more profit we make the more we can give away! These are charities only selected by our clients and employees on a truly proportional scale.



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